Welcome CritiQ
At CritiQ, we understand the importance of guest feedback for the success of your hotel. Our innovative review management system is designed to help hotels of all sizes effectively manage and leverage guest reviews to enhance their reputation and drive more bookings.
Our Mission
Our mission at CritiQ is to provide hotels with powerful tools to collect, analyze, and respond to guest reviews. We believe that every review is an opportunity for hotels to learn and improve, and our goal is to empower hoteliers to make data-driven decisions to enhance guest satisfaction and loyalty.
What We Offer
Review Collection: Our platform allows hotels to collect guest reviews from various sources, including online review websites, social media platforms, and direct feedback.
Sentiment Analysis: We utilize advanced sentiment analysis technology to automatically analyze the sentiment of guest reviews, helping hotels to quickly identify areas of strength and areas that need improvement.
Performance Benchmarking: With our benchmarking feature, hotels can compare their performance against competitors and industry standards, gaining valuable insights into their competitive position.
Review Monitoring: Our real-time review monitoring system alerts hotels to new reviews as soon as they are posted, allowing for timely responses and issue resolution.
Response Management: CritiQ simplifies the process of responding to guest reviews across multiple platforms, helping hotels to maintain a positive online reputation.
Why Choose Us
User-Friendly Interface: Our platform is designed with simplicity and ease of use in mind, making it accessible to hoteliers of all levels of technical expertise.
Customizable Solutions: We understand that every hotel is unique, which is why we offer customizable solutions tailored to the specific needs and goals of each property.
Dedicated Support: Our team of customer support experts is committed to providing exceptional service and support to our clients, ensuring a seamless experience with our platform.
Get Started Today
Ready to take control of your hotel's online reputation? Contact us today to learn more about how CritiQ can help your hotel thrive in the digital age.